FAQ Level 3 Award for First Responders on Scene: Emergency First Responder (RQF) FROS® - Online Blended Part 1

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Assessing a Major Incident Scene

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Managing a Major Incident Scene: Procedures and Roles


In this example of a major incident scene, such as a building collapse due to factors like an earthquake, explosion, or conflict, a systematic approach and specialized teams are essential.

Scene Description

The scene includes:

  • Building Collapse: Concrete structures compromised, posing risks of further collapse.
  • Lift Shaft Damage: Exposed lift shaft adds complexity, potential entrapments, and injuries.
  • Vehicle Incidents: Cars impacted by the collapse, some embedded in the building, creating unsafe conditions.

Challenges and Risks

Key challenges include:

  • Structural Hazards: Risk of falling debris and additional collapses.
  • Trapped Individuals: Possibility of people trapped beneath rubble or inside vehicles.
  • Injuries: Victims may suffer from injuries, lack of oxygen, and other medical emergencies.

Response Protocol

As the first responder:

  • Information Gathering: Provide clear, accurate information to emergency services to mobilize the correct response.
  • Triage: Prioritize medical assistance based on the severity of injuries.
  • Establishment of Roles: Coordinate with various emergency services to ensure a structured response.

Required Teams and Personnel

Essential personnel include:

  • Ambulance Crews
  • Paramedics
  • Doctors
  • Specialist Medical Teams
  • Fire Service
  • Police
  • Hazardous Area Response Teams (HART)
  • Air Ambulance
  • Search and Rescue Teams
  • Command and Control Teams
  • Disaster Victim Identification Teams

Security Measures

In cases of terrorism or war zones:

  • Scene Securing: Prioritize scene safety and security before initiating operations.
  • Specialized Teams: Trained units equipped to operate in hazardous environments and counter-terrorism.
  • Communication: Provide detailed reports to the incident control room for comprehensive assessment and response planning.


Managing a major incident scene requires effective coordination, specialized skills, and a focus on safety to mitigate risks and ensure the best possible outcomes for all involved.